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Cross Cultural Commu ...
Cross Cultural Communication Module's Outline
Lecture 01: Introduction to Cross-cultural Communication
1. Introduction
2. Objectives
2.1 Define Cross-cultural Communication
2.2 Explore Key Aspects
2.3 Emphasize Practical Significance
3. Cross-cultural Communication
3.1 Define and Scope
3.2 Importance of Cultural Context
3.3 Verbal and Non-verbal Communication
4. Key Aspects
4.1 Cultural Differences
4.2 Verbal and Non-verbal Communication
4.3 Cultural Sensitivity
4.4 Adaptability
4.5 Conflict Resolution
4.6 Continuous Learning
5. Significance
5.1 Business and Economy
5.2 Cultural Sensitivity
5.3 Education and Academia
5.4 Healthcare and Well-being
5.5 Social Integration and Community Development
5.6 Diplomacy and International Relations
5.7 Media, Technology, and Entertainment
5.8 Conflict Resolution and Peacebuilding
6. Conclusion
7. References
Lecture 02: Developing Cultural Awareness and Sensitivity in Communication.
1. Introduction
2. Objectives
2.1 Develop Cultural Competence
2.2 Challenge Stereotypes and Biases
2.3 Analyze Cultural Differences
3. Developing Cultural Awareness and Sensitivity
3.1 Educate Yourself
3.2 Avoid Making Assumptions
3.3 Active Listening
3.4 Non-Verbal Communication
3.5 Flexibility
4. Steps on Addressing Cultural Stereotypes and Biases
4.1 Self-Reflection
4.2 Question Assumptions
4.3 Promote Diversity
4.4 Open Dialogue
4.5 Address Unconscious Bias
4.6 Cultural Competency Training Programs
5. Cultural Nuances between Algerian and English Cultures
5.1 Communication Style
5.2 Hierarchy and Respect
5.3 Time Management
5.4 Cultural Traditions
5.5 Taboos and Sensitivities
6. Conclusion
7. References
Lecture 03: The Hofstede Dimensions
Introduction
1. Objectives
2. Power Distance
3. Uncertainty Avoidance
4. Individualism VS Collectivism
5. Masculinity – Femininity
6. Long-Term vs. Short-Term Orientation
7. Indulgence versus Restraint
Conclusion
References
Lecture 04: High-Context vs. Low-Context Communication
Introduction
1. High-Context Cultures
1.1. Objectives of Understanding High-Context Cultures
1.2. Overview
2. Low-Context Cultures
2.1. Objectives of Understanding Low-Context Cultures
2.2. Overview
3. Merits and Demerits of HC and LC Communications
- Considerations for Intercultural Business Interaction
- Analysis of Assumptions and Weaknesses
Conclusion
References
Lecture 05: Fons Trompenaars’ Cultural Dimensions
Introduction
1. Universalism vs. Particularism
2. Individualism vs. Communitarianism
3. Specific vs. Diffuse
4. Neutral vs. Emotional
5. Achievement vs. Ascription
6. Sequential vs. Synchronic
7. Internal vs. External Control
Conclusion
References
Lecture 06: Overcoming Language Barriers
Introduction
1. Understanding Language Barriers
1.1. Language as a Facilitator and Barrier
1.2. Implications in Various Contexts
- 1.2.1. Educational Settings
- 1.2.2. Legal Proceedings
1.3. Addressing Language Barriers
2. Strategies for Overcoming Language Barriers
2.1. Understanding Language Barriers
2.2. Identification and Classification
2.3. Adaptive Communication Strategies
2.4. Clarification and Confirmation Techniques
2.5. Non-Verbal Communication
3. Effective Language Use
3.1. Crafting Clear and Concise Communication
3.2. Logical Message Structure
3.3. Simplicity in Language
3.4. Consideration of Cultural Contexts
3.5. Harnessing Visual Aids and Multimedia
3.6. Integration of Verbal and Non-Verbal Modalities
4. Promoting Language Proficiency
4.1. The Cornerstone of Cross-Cultural Communication: Language Proficiency
4.2. Embracing Diverse Learning Pathways
4.3. The Invitation of Cultural Immersion
4.4. A Perpetual Quest for Improvement
4.5. Transcending Linguistic Barriers with Finesse
Conclusion
Practice Activities
- Language Barrier Role-Play
- Language Exchange Partnerships
References
Lecture 07: Navigating Intercultural Conflicts: Strategies for Effective Resolution
1. Understanding Conflict Resolution Strategies in Intercultural Settings
1.1. Cultural Dimensions of Conflict
1.2. Adaptation vs. Assimilation
1.3. Communication and Miscommunication
1.4. Conflict Resolution Strategies
1.5. Cultural Sensitivity and Respect
2. Analyzing Conflict Management Styles
2.1. Avoidance
2.2. Accommodation
2.3. Competition
2.4. Compromise
2.5. Collaboration
3. Promoting Effective Resolution Techniques
3.1. Communication and Active Listening
3.2. Empathy and Cultural Sensitivity
3.3. Problem-Solving and Collaboration
3.4. Assertiveness and Boundary Setting
3.5. Mediation and Third-Party Intervention
3.6. Conflict De-escalation and Management
3.7. Cultural Competence Development
4. Conclusion
5. Practice Activities
- Practice Activity 1: Role-Playing Scenarios
- Practice Activity 2: Case Study Analysis
6. References