Cross Cultural Commu ...

Topic outline

• Cross Cultural Communication Module

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    Cross Cultural Communication Page
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    Glossary

    Cross Cultural Communication Module's Outline Glossary

    Lecture 01: Introduction to Cross-cultural Communication

    1. Introduction

    2. Objectives

       2.1 Define Cross-cultural Communication

       2.2 Explore Key Aspects

       2.3 Emphasize Practical Significance

    3. Cross-cultural Communication

       3.1 Define and Scope

       3.2 Importance of Cultural Context

       3.3 Verbal and Non-verbal Communication

    4. Key Aspects

       4.1 Cultural Differences

       4.2 Verbal and Non-verbal Communication

       4.3 Cultural Sensitivity

       4.4 Adaptability

       4.5 Conflict Resolution

       4.6 Continuous Learning

    5. Significance

       5.1 Business and Economy

       5.2 Cultural Sensitivity

       5.3 Education and Academia

       5.4 Healthcare and Well-being

       5.5 Social Integration and Community Development

       5.6 Diplomacy and International Relations

       5.7 Media, Technology, and Entertainment

       5.8 Conflict Resolution and Peacebuilding

    6. Conclusion

    7. References

    Lecture 02: Developing Cultural Awareness and Sensitivity in Communication.

    1. Introduction

    2. Objectives

       2.1 Develop Cultural Competence

       2.2 Challenge Stereotypes and Biases

       2.3 Analyze Cultural Differences

    3. Developing Cultural Awareness and Sensitivity

       3.1 Educate Yourself

       3.2 Avoid Making Assumptions

       3.3 Active Listening

       3.4 Non-Verbal Communication

       3.5 Flexibility

    4. Steps on Addressing Cultural Stereotypes and Biases

       4.1 Self-Reflection

       4.2 Question Assumptions

       4.3 Promote Diversity

       4.4 Open Dialogue

       4.5 Address Unconscious Bias

       4.6 Cultural Competency Training Programs

    5. Cultural Nuances between Algerian and English Cultures

       5.1 Communication Style

       5.2 Hierarchy and Respect

       5.3 Time Management

       5.4 Cultural Traditions

       5.5 Taboos and Sensitivities

    6. Conclusion

    7. References

    Lecture 03: The Hofstede Dimensions

    Introduction

    1. Objectives

    2. Power Distance

    3. Uncertainty Avoidance

    4. Individualism VS Collectivism

    5. Masculinity – Femininity

    6. Long-Term vs. Short-Term Orientation

    7. Indulgence versus Restraint

    Conclusion

    References

    Lecture 04: High-Context vs. Low-Context Communication

    Introduction

    1. High-Context Cultures

       1.1. Objectives of Understanding High-Context Cultures

        1.2. Overview

    2. Low-Context Cultures

       2.1. Objectives of Understanding Low-Context Cultures

    2.2. Overview

    3. Merits and Demerits of HC and LC Communications

       - Considerations for Intercultural Business Interaction

       - Analysis of Assumptions and Weaknesses

    Conclusion

    References

    Lecture 05: Fons Trompenaars’ Cultural Dimensions

    Introduction

    1. Universalism vs. Particularism

    2. Individualism vs. Communitarianism

    3. Specific vs. Diffuse

    4. Neutral vs. Emotional

    5. Achievement vs. Ascription

     6. Sequential vs. Synchronic

    7. Internal vs. External Control

    Conclusion

    References

    Lecture 06: Overcoming Language Barriers

    Introduction

    1. Understanding Language Barriers

       1.1. Language as a Facilitator and Barrier

       1.2. Implications in Various Contexts

          - 1.2.1. Educational Settings

          - 1.2.2. Legal Proceedings

       1.3. Addressing Language Barriers

    2. Strategies for Overcoming Language Barriers

       2.1. Understanding Language Barriers

       2.2. Identification and Classification

       2.3. Adaptive Communication Strategies

       2.4. Clarification and Confirmation Techniques

       2.5. Non-Verbal Communication

    3. Effective Language Use

       3.1. Crafting Clear and Concise Communication

       3.2. Logical Message Structure

       3.3. Simplicity in Language

       3.4. Consideration of Cultural Contexts

       3.5. Harnessing Visual Aids and Multimedia

       3.6. Integration of Verbal and Non-Verbal Modalities

    4. Promoting Language Proficiency

       4.1. The Cornerstone of Cross-Cultural Communication: Language Proficiency

       4.2. Embracing Diverse Learning Pathways

       4.3. The Invitation of Cultural Immersion

       4.4. A Perpetual Quest for Improvement

       4.5. Transcending Linguistic Barriers with Finesse

    Conclusion

    Practice Activities

       - Language Barrier Role-Play

       - Language Exchange Partnerships

    References

    Lecture 07: Navigating Intercultural Conflicts: Strategies for Effective Resolution

    1. Understanding Conflict Resolution Strategies in Intercultural Settings

       1.1. Cultural Dimensions of Conflict

       1.2. Adaptation vs. Assimilation

       1.3. Communication and Miscommunication

       1.4. Conflict Resolution Strategies

       1.5. Cultural Sensitivity and Respect

    2. Analyzing Conflict Management Styles

       2.1. Avoidance

       2.2. Accommodation

       2.3. Competition

       2.4. Compromise

       2.5. Collaboration

    3. Promoting Effective Resolution Techniques

       3.1. Communication and Active Listening

       3.2. Empathy and Cultural Sensitivity

       3.3. Problem-Solving and Collaboration

       3.4. Assertiveness and Boundary Setting

       3.5. Mediation and Third-Party Intervention

       3.6. Conflict De-escalation and Management

       3.7. Cultural Competence Development

    4. Conclusion

    5. Practice Activities

       - Practice Activity 1: Role-Playing Scenarios

       - Practice Activity 2: Case Study Analysis

    6. References

  • Objectives of the Module:

    These objectives provide a concise framework for the module, tailored to meet the needs of Master One students at the Department of English Language and Literature at Setif 2 University. By focusing on essential skills and knowledge required for success in intercultural communication and conflict resolution, the module aims to:

    1. Develop Cross-Cultural Competence: Students will acquire a deep understanding of intercultural communication dynamics and conflict resolution strategies.

    2. Enhance Cultural Sensitivity: Through analysis and practical exercises, students will cultivate empathy, adaptability, and respect for diverse cultural perspectives.

    3. Master Communication Skills: Students will learn effective communication techniques for conflict resolution, including active listening, empathy, and assertiveness.

    4. Apply Theoretical Frameworks: Students will analyze and apply key theories such as Hofstede's dimensions and Trompenaars' cultural dimensions to real-world scenarios.

    5. Explore Practical Significance: Students will understand the practical implications of intercultural communication in various contexts such as business, education, healthcare, and diplomacy.

    6. Promote Continuous Learning: Students will engage in lifelong learning and cultural competence development, fostering a commitment to personal and professional growth.

    7. Apply Knowledge in Practical Scenarios: Students will practice their skills through role-playing, case studies, and other activities to prepare for real-world intercultural interactions.

    These objectives provide a concise framework for the module, focusing on essential skills and knowledge required for success in intercultural communication and conflict resolution.

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    H5P

    Pretest in Cross Cultural Communication Interactive Content
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    URL

    American English Webinar URL

    Cross-Cultural Communication Strategies American English Webinar serves as an additional resource for the students seeking to enhance their understanding and proficiency in cross-cultural communication, particularly in the context of American English. This webinar offers valuable insights, practical tips, and strategies for effectively navigating communication challenges in diverse cultural settings. Participants can expect to learn about cultural nuances, language use, non-verbal communication cues, and conflict resolution techniques tailored to American English-speaking contexts. Whether for academic, professional, or personal growth, this webinar provides valuable guidance for fostering successful intercultural interactions.

  • 

    File

    Communicating Across Cultures File

• Lecture One: Introduction to Cross Cultural Communication Module
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    Glossary

    Lecture One Outline: Introduction to Cross-cultural Communication Glossary

    Lecture 01: Introduction to Cross-cultural Communication

    1. Introduction

    2. Objectives

       2.1 Define Cross-cultural Communication

       2.2 Explore Key Aspects

       2.3 Emphasize Practical Significance

    3. Cross-cultural Communication

       3.1 Define and Scope

       3.2 Importance of Cultural Context

       3.3 Verbal and Non-verbal Communication

    4. Key Aspects

       4.1 Cultural Differences

       4.2 Verbal and Non-verbal Communication

       4.3 Cultural Sensitivity

       4.4 Adaptability

       4.5 Conflict Resolution

       4.6 Continuous Learning

    5. Significance

       5.1 Business and Economy

       5.2 Cultural Sensitivity

       5.3 Education and Academia

       5.4 Healthcare and Well-being

       5.5 Social Integration and Community Development

       5.6 Diplomacy and International Relations

       5.7 Media, Technology, and Entertainment

       5.8 Conflict Resolution and Peacebuilding

    6. Conclusion

    7. References

  • 

    Page

    Lecture One: Introduction to Cross Cultural Communication Module Page

• Lecture Two: Developing Cultural Awareness and Sensitivity in Communication
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    Glossary

    Lecture Two Outline: Developing Cultural Awareness and Sensitivity in Communication Glossary

    Lecture 02: Developing Cultural Awareness and Sensitivity in Communication

    1. Introduction

    2. Objectives

       2.1 Develop Cultural Competence

       2.2 Challenge Stereotypes and Biases

       2.3 Analyze Cultural Differences

    3. Developing Cultural Awareness and Sensitivity

       3.1 Educate Yourself

       3.2 Avoid Making Assumptions

       3.3 Active Listening

       3.4 Non-Verbal Communication

       3.5 Flexibility

    4. Steps on Addressing Cultural Stereotypes and Biases

       4.1 Self-Reflection

       4.2 Question Assumptions

       4.3 Promote Diversity

       4.4 Open Dialogue

       4.5 Address Unconscious Bias

       4.6 Cultural Competency Training Programs

    5. Cultural Nuances between Algerian and English Cultures

       5.1 Communication Style

       5.2 Hierarchy and Respect

       5.3 Time Management

       5.4 Cultural Traditions

       5.5 Taboos and Sensitivities

    6. Conclusion

    7. References

  • 

    Page

    Developing Cultural Awareness and Sensitivity in Communication Page

• Lecture Three: The Hofstede Dimensions
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    Glossary

    Lecture Three Outline: The Hofstede Dimensions Glossary

    Lecture 03: The Hofstede Dimensions

    Introduction

    1. Objectives

    2. Power Distance

    3. Uncertainty Avoidance

    4. Individualism VS Collectivism

    5. Masculinity – Femininity

    6. Long-Term vs. Short-Term Orientation

    7. Indulgence versus Restraint

    Conclusion

    References

  • 

    Page

    Lecture Three: The Hofstede Dimensions Page

• Lecture Four: High-Context vs. Low-Context Communication
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    Glossary

    Lecture Four Outline: High-Context vs. Low-Context Communication Glossary

    Lecture 04: High-Context vs. Low-Context Communication

    Introduction

    1. High-Context Cultures

       1.1. Objectives of Understanding High-Context Cultures

        1.2. Overview

    2. Low-Context Cultures

       2.1. Objectives of Understanding Low-Context Cultures

    2.2. Overview

    3. Merits and Demerits of HC and LC Communications

       - Considerations for Intercultural Business Interaction

       - Analysis of Assumptions and Weaknesses

    Conclusion

    References

  • 

    Page

    Lecture Four: High-Context vs. Low-Context Communication Page

• Lecture Five: Fons Trompenaars’ Cultural Dimensions
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    Glossary

    Lecture Five Outline: Fons Trompenaars’ Cultural Dimensions Glossary

    Lecture 05: Fons Trompenaars’ Cultural Dimensions

    Introduction

    1. Universalism vs. Particularism

    2. Individualism vs. Communitarianism

    3. Specific vs. Diffuse

    4. Neutral vs. Emotional

    5. Achievement vs. Ascription

     6. Sequential vs. Synchronic

    7. Internal vs. External Control

    Conclusion

    References

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    Page

    Lecture Five: Fons Trompenaars’ Cultural Dimensions Page

• Lecture Six: Overcoming Language Barriers
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    Glossary

    Lecture Six Outline: Overcoming Language Barriers Glossary

    Lecture 06: Overcoming Language Barriers

    Introduction

    1. Understanding Language Barriers

       1.1. Language as a Facilitator and Barrier

       1.2. Implications in Various Contexts

          - 1.2.1. Educational Settings

          - 1.2.2. Legal Proceedings

       1.3. Addressing Language Barriers

    2. Strategies for Overcoming Language Barriers

       2.1. Understanding Language Barriers

       2.2. Identification and Classification

       2.3. Adaptive Communication Strategies

       2.4. Clarification and Confirmation Techniques

       2.5. Non-Verbal Communication

    3. Effective Language Use

       3.1. Crafting Clear and Concise Communication

       3.2. Logical Message Structure

       3.3. Simplicity in Language

       3.4. Consideration of Cultural Contexts

       3.5. Harnessing Visual Aids and Multimedia

       3.6. Integration of Verbal and Non-Verbal Modalities

    4. Promoting Language Proficiency

       4.1. The Cornerstone of Cross-Cultural Communication: Language Proficiency

       4.2. Embracing Diverse Learning Pathways

       4.3. The Invitation of Cultural Immersion

       4.4. A Perpetual Quest for Improvement

       4.5. Transcending Linguistic Barriers with Finesse

    Conclusion

    Practice Activities

       - Language Barrier Role-Play

       - Language Exchange Partnerships

    References

  • 

    Page

    Lecture Six: Overcoming Language Barriers Page

• Lecture Seven: Navigating Intercultural Conflicts: Strategies for Effective Resolution
  • 

    Glossary

    Lecture Seven: Navigating Intercultural Conflicts: Strategies for Effective Resolution Glossary

    Lecture 07: Navigating Intercultural Conflicts: Strategies for Effective Resolution

    1. Understanding Conflict Resolution Strategies in Intercultural Settings

       1.1. Cultural Dimensions of Conflict

       1.2. Adaptation vs. Assimilation

       1.3. Communication and Miscommunication

       1.4. Conflict Resolution Strategies

       1.5. Cultural Sensitivity and Respect

    2. Analyzing Conflict Management Styles

       2.1. Avoidance

       2.2. Accommodation

       2.3. Competition

       2.4. Compromise

       2.5. Collaboration

    3. Promoting Effective Resolution Techniques

       3.1. Communication and Active Listening

       3.2. Empathy and Cultural Sensitivity

       3.3. Problem-Solving and Collaboration

       3.4. Assertiveness and Boundary Setting

       3.5. Mediation and Third-Party Intervention

       3.6. Conflict De-escalation and Management

       3.7. Cultural Competence Development

    4. Conclusion

    5. Practice Activities

       - Practice Activity 1: Role-Playing Scenarios

       - Practice Activity 2: Case Study Analysis

    6. References

  • 

    Page

    Lecture Seven: Navigating Intercultural Conflicts: Strategies for Effective Resolution Page

• Lectures in PDF
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    Folder

    Teaching culture Master one Folder
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    Folder

    CCC Master One SL and CL Folder